Terms & Conditions

This website is operated by Jaivanti Cosmetics Pvt. Ltd., under the brand name Pocket
Grooming. Throughout the website, the terms “Pocket Grooming”, “we”, “us” and “our” refer to
Jaivanti Cosmetics Pvt. Ltd.,, as applicable.
Pocket Grooming offers this website, including the information, products, tools and services
available through it, to you—the user—subject to your acceptance of the terms, conditions, policies
and notices set out here.
By visiting our website, creating an account, placing an order and/or purchasing a product from us,
you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms”,
“Terms of Service”), together with any additional policies referenced herein, including our Privacy
Policy and Shipping, Returns & Refund Policy.
These Terms apply to all users of the website, including browsers, customers, vendors, merchants
and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing any part of
the website or placing an order with Pocket Grooming, you agree to be bound by these Terms.
If you do not agree with these Terms, you should not access or use the website or purchase products
through it.
Our online store is powered by Shopify, which provides the e-commerce technology and
infrastructure that enables us to offer and sell products online. The website may have been designed,
developed or maintained by independent third-party service providers; however, products sold
through the website are offered by Pocket Grooming unless expressly stated otherwise.
SECTION 1 – ONLINE STORE TERMS
By using this website, you confirm that you are legally capable of entering into a binding agreement
under applicable law.
Where a minor accesses the website, such access should be under the supervision of a parent or
legal guardian where required by law.
You may not use our website or products for any unlawful or unauthorised purpose.
You must not, while using the Service:
• Violate any applicable laws or regulations.
• Infringe intellectual property rights.
• Transmit viruses, malicious code or other harmful software.
• Attempt to compromise the security or functionality of the website.
• Use the website for fraudulent, abusive or unlawful activity.
A breach of these Terms may result in suspension or termination of access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse or restrict service, cancel transactions or suspend access where
reasonably necessary, including in cases involving:
• Suspected fraud.
• Misuse of the website.
• Misrepresentation.
• Non-payment.
• Unlawful activity.
• Abuse of our team, systems or policies.
• Violation of these Terms.
Certain information you submit, excluding sensitive payment information, may be transmitted
across different networks and adapted to technical requirements.
Payment and card information is handled through authorised payment processors and is subject to
their applicable security standards and policies.
You agree not to reproduce, duplicate, copy, sell, resell, commercially exploit or misuse any portion
of the website, Service, branding or content without prior written permission from Pocket
Grooming.
SECTION 3 – ACCURACY, COMPLETENESS &
TIMELINESS OF INFORMATION
We endeavour to ensure that the information displayed on our website is accurate and up to date.
However, certain information may occasionally contain:
• Typographical errors.
• Pricing errors.
• Product-description errors.
• Outdated information.
• Technical inaccuracies.
Information provided through the website is intended for general informational purposes and should
not be treated as professional medical or dermatological advice.
We reserve the right to modify or update website content at any time without prior notice.
SECTION 4 – MODIFICATIONS TO SERVICES & PRICES
Product prices, offers, discounts and availability may change without prior notice.
We reserve the right to:
• Change product pricing.
• Introduce or discontinue products.
• Modify product specifications or packaging.
• Introduce, modify or discontinue promotions.
• Modify or discontinue any part of the website or Service.
Any price applicable to your confirmed order will ordinarily be the price displayed and accepted at
checkout, subject to correction of genuine errors as permitted by applicable law.
SECTION 5 – PRODUCTS & SERVICES
Certain Pocket Grooming products may:
• Be available exclusively online.
• Be produced in limited quantities.
• Be available only while stocks last.
• Have purchase limits.
• Be available only in certain regions or PIN codes.
We make reasonable efforts to display product colours, packaging, dimensions and images
accurately. However, appearance may vary slightly depending on:
• Screen settings.
• Photography.
• Lighting.
• Packaging updates.
• Manufacturing tolerances.
Packaging or minor visual details may change without materially affecting the product.
We reserve the right to limit quantities purchased where we reasonably believe an order is intended
for unauthorised resale, commercial redistribution or misuse.
Personal-care and grooming products should always be used according to the directions and
precautions provided on the product or packaging.
Individual experiences may vary depending on skin type, technique, sensitivity and other personal
factors.
SECTION 6 – ORDERS, BILLING & ACCOUNT
INFORMATION
We reserve the right to accept, reject, limit or cancel an order in appropriate circumstances.
This may include orders that appear to:
• Be fraudulent.
• Contain incorrect information.
• Involve payment failure.
• Be placed for unauthorised resale.
• Exploit a website, pricing or promotional error.
• Violate these Terms.
If we cancel an order after receiving payment, any eligible refund will be processed in accordance
with our applicable refund procedure.
You agree to provide accurate and complete:
• Name.
• Billing details.
• Shipping address.
• Email address.
• Mobile number.
• Payment information.
You are responsible for ensuring that the information provided during checkout is correct.
Pocket Grooming is not responsible for delivery issues caused solely by incorrect or incomplete
information supplied by the customer, subject to applicable consumer law.
SECTION 7 – PAYMENTS
Payments may be processed through third-party payment gateways integrated with our Shopify
store.
Pocket Grooming does not ordinarily store your complete card information, UPI PIN or other
sensitive payment credentials on its own systems.
Payment transactions may be subject to:
• The payment provider's terms.
• Banking-network requirements.
• Fraud screening.
• Authentication requirements.
• Applicable payment regulations.
A transaction will only be considered successfully completed once we receive confirmation from
the relevant payment provider.
SECTION 8 – THIRD-PARTY TOOLS & TECHNOLOGY
PROVIDERS
Our website may rely on third-party software, platforms or services including:
• Shopify.
• Payment gateways.
• Analytics services.
• Marketing tools.
• Customer-support software.
• Review platforms.
• Logistics integrations.
• Communication tools.
These services may operate under their own terms and privacy policies.
Where a third-party service is provided independently and outside our control, your use of that
service may also be subject to the third party's applicable terms.
We are not responsible for independent third-party services except to the extent responsibility
cannot lawfully be excluded.
SECTION 9 – THIRD-PARTY LINKS
Our website may contain links to third-party websites, platforms or resources.
These links are provided for convenience and do not necessarily constitute an endorsement.
Pocket Grooming does not control third-party websites and is not responsible for their:
• Content.
• Privacy practices.
• Products.
• Services.
• Security.
• Terms and conditions.
You should review the terms and policies of any third-party platform before using it or making a
transaction.
SECTION 10 – USER COMMENTS, REVIEWS,
FEEDBACK & SUBMISSIONS
If you voluntarily submit reviews, comments, ideas, photographs, feedback or other content to
Pocket Grooming, you confirm that you have the right to provide such content.
Unless otherwise agreed in writing, you grant Pocket Grooming a non-exclusive, royalty-free right
to use, reproduce and display such submissions for legitimate business, marketing and
communication purposes, subject to applicable law.
You must not submit content that:
• Is unlawful.
• Is defamatory or abusive.
• Violates another person's rights.
• Contains malicious software.
• Is deceptive or fraudulent.
• Contains unauthorised personal information.
We reserve the right to moderate, remove or decline to publish submissions that violate these Terms.
SECTION 11 – PERSONAL INFORMATION
Your submission and use of personal information through the website is governed by our Privacy
Policy.
By using our website, you acknowledge that certain personal information may be processed by
service providers required to operate the website, process payments and fulfil orders.
Please refer to the Pocket Grooming Privacy Policy for further details.
SECTION 12 – ERRORS, INACCURACIES & OMISSIONS
Occasionally, information on our website may contain errors relating to:
• Product descriptions.
• Pricing.
• Promotions.
• Offers.
• Shipping charges.
• Availability.
• Product specifications.
We reserve the right to correct genuine errors or omissions and update information at any time.
Where an obvious pricing or technical error affects an order, we may contact you to provide an
appropriate resolution, which may include cancellation and refund where permitted by applicable
law.
SECTION 13 – PROHIBITED USES
You may not use the website or its content:
• For unlawful purposes.
• To solicit unlawful acts.
• To violate applicable laws or regulations.
• To infringe intellectual property rights.
• To harass, threaten, abuse or discriminate against others.
• To submit false or misleading information.
• To transmit viruses or malicious software.
• To scrape or collect personal information without authorisation.
• To interfere with the website's security.
• To attempt unauthorised access to systems or accounts.
• For fraudulent or deceptive activity.
• To reproduce or commercially exploit Pocket Grooming intellectual property without
permission.
Violation of these restrictions may result in termination or restriction of your access to our Services.
SECTION 14 – PRODUCT USE & DISCLAIMER
Pocket Grooming products are grooming and personal-care products intended to be used in
accordance with the instructions provided on the relevant product or packaging.
Unless expressly stated otherwise, information provided on our website is not intended to diagnose,
treat, cure or prevent any medical condition.
If you:
• Have particularly sensitive skin.
• Have an existing dermatological condition.
• Experience irritation or an unexpected reaction.
• Are uncertain whether a product is suitable for you.
you should discontinue use where appropriate and seek qualified professional advice.
You are responsible for following all warnings, instructions and recommended usage directions
provided with the product.
Nothing in these Terms excludes any warranty, guarantee or consumer right that cannot legally be
excluded under applicable Indian law.
SECTION 15 – DISCLAIMER OF WARRANTIES &
LIMITATION OF LIABILITY
We make reasonable efforts to maintain reliable website functionality and accurate product
information.
However, we do not guarantee that the website will always be:
• Uninterrupted.
• Error-free.
• Completely secure.
• Free from temporary technical issues.
To the maximum extent permitted by applicable law, Pocket Grooming will not be responsible for
indirect, incidental or consequential losses arising solely from the use or inability to use the website.
Nothing in these Terms is intended to exclude or limit liability where such liability cannot lawfully
be excluded, including applicable consumer rights relating to defective products, fraud or other
liability imposed by law.
SECTION 16 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless [LEGAL
ENTITY NAME], operating under the brand Pocket Grooming, together with its directors, officers,
employees, affiliates and service providers, against claims or losses arising directly from:
• Your material breach of these Terms.
• Your unlawful use of the website.
• Your infringement of another person's rights.
• Fraudulent or malicious activity conducted by you through the website.
This clause does not affect rights that cannot legally be waived under applicable law.
SECTION 17 – SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will
be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in full force and effect.
SECTION 18 – TERMINATION
You may stop using the website at any time.
We may suspend or terminate access to our website where we reasonably believe that you have:
• Breached these Terms.
• Engaged in fraudulent activity.
• Misused our systems or Services.
• Violated applicable law.
Any obligations or liabilities arising before termination will continue where applicable.
SECTION 19 – ENTIRE AGREEMENT
These Terms, together with the policies referred to herein, including our:
• Privacy Policy.
• Shipping, Returns & Refund Policy.
• Any other policies displayed on the website.
constitute the agreement governing your use of the Pocket Grooming website and purchases made
through it.
SECTION 20 – GOVERNING LAW & JURISDICTION
These Terms are governed by and interpreted in accordance with the laws of India.
Subject to applicable consumer-protection law and any mandatory jurisdictional rights available to
consumers, disputes relating to these Terms or the Pocket Grooming website will be subject to the
jurisdiction of the competent courts at:
(Kolkata, West Bengal, India)
SECTION 21 – CHANGES TO THESE TERMS
We may revise or update these Terms from time to time to reflect:
• Changes in our business.
• Changes to our website.
• Regulatory requirements.
• New products or services.
• Changes to third-party technology providers.
The latest version will always be published on this page.
Continued use of the website after updated Terms become effective constitutes acceptance of the
revised Terms to the extent permitted by applicable law.
Effective Date: 26.08.2026
SECTION 22 – SHIPPING, DELIVERY & THIRD-PARTY
LOGISTICS
Pocket Grooming works with independent courier and logistics companies to fulfil customer orders.
By placing an order, you acknowledge that certain delivery services may be carried out by thirdparty logistics providers on our behalf.
Estimated delivery timelines are provided in our Shipping & Returns Policy and may vary due to:
• Destination.
• Courier serviceability.
• Public holidays.
• Weather conditions.
• Operational disruptions.
• Other circumstances outside our reasonable control.
Pocket Grooming will make reasonable efforts to assist customers with legitimate delivery issues,
including delayed, lost, damaged or incorrectly delivered orders.
The involvement of a third-party courier does not affect any consumer rights or remedies that you
may have under applicable law.
Please refer to our Shipping & Returns Policy for detailed delivery timelines, cancellation
procedures, return eligibility and refund conditions.
SECTION 23 – INTELLECTUAL PROPERTY
Unless otherwise stated, all content available through the Pocket Grooming website, including:
• Brand name.
• Logos.
• Product names.
• Packaging designs.
• Photographs.
• Illustrations.
• Graphics.
• Website design.
• Written copy.
• Videos.
• Product descriptions.
• Trade dress.
• Other original brand assets.
is owned by, licensed to, or used with permission by Pocket Grooming and/or Jaivanti Cosmetics
Pvt. Ltd.,
You may not reproduce, distribute, modify, commercially exploit or create derivative works from
such content without prior written permission.
SECTION 24 – CONTACT INFORMATION
For questions relating to these Terms or an order placed through the Pocket Grooming website,
please contact us:
Pocket Grooming
Operated by: [LEGAL ENTITY NAME]
Email: vanshikashah.office@gmail.com
WhatsApp: +91 9147718459
Website: www.pocketgrooming.com
Business / Registered Address:
Jaivanti Cosmetics Pvt. Ltd.
14,Ganesh Chandra Avenue
KGN House,
Kolkata-700013